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1 minute readFixed

Agent fees have real prices

The pricing step of agent setup now asks what each fee costs: an amount, a currency and how often it is billed. It used to record only that a fee was switched on, and the agent's page now shows the fees you set.

The agent setup pricing step in dark mode with a 500 USD setup fee, a 99 USD monthly platform fee and a 12.50 USD per seat fee billed yearly

Switching on a fee in the pricing step of agent setup used to save only its name and type, so an agent could have a setup fee with no amount anywhere.

  • Each fee you switch on asks for what it costs. A setup fee, platform fee or commitment takes one amount; a seat, activity or outcome fee takes a price per unit and what the unit is called.
  • The currency starts at your workspace's default currency, and you can change it per fee.
  • Recurring fees are billed monthly or yearly; one-time fees need no interval.
  • Amounts must be above zero with at most two decimal places, and the step points at the fee that needs fixing before it saves.
  • The agent's page has a Pricing section listing each fee. Agents set up before this change show "No amount set" for their fees.